Privacy Policy

1. Overview

Digitals AI and ML Platforms Private Limited ("Digitals AI", "we", "our", or "us"), incorporated in India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our registered office is in Hyderabad, India. Our US operations are managed by Digitals AI Inc., headquartered in San Jose, California. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and job title when you fill out a contact or demo request form.
• Company Information: Organization name, size, and industry sector for sales and onboarding purposes.
• Usage Data: Pages visited, time spent, browser type, IP address, and referring URLs collected automatically via cookies and analytics tools.
• Communication Data: Records of correspondence when you contact us via email or our website.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and schedule product demonstrations.
• Provide, operate, and improve our platform and services.
• Send transactional communications and product updates you have opted into.
• Conduct analytics to understand usage patterns and improve user experience.
• Comply with applicable laws and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (hosting, analytics, CRM) under strict confidentiality agreements. We may disclose data when required by law, court order, or governmental authority.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law. Contact and inquiry data is typically retained for 3 years from last interaction unless you request deletion.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict processing. To exercise these rights, contact us at info@digitalsusa.com.

8. Cookies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, please contact:
Digitals AI and ML Platforms Private Limited
Hyderabad, India
Email: info@digitalsusa.com